Frequently Asked Questions

Get answers to common questions about Sweetheart Couples B.

Sweetheart Couples B includes a tailored 135-minute sequence: side-by-side therapeutic massages, rejuvenating mini-facials, a gentle body exfoliation, and relaxing finishing rituals. Therapists adjust each service to guests' preferences to create a cohesive, pampering experience.

Yes. Our booking team and therapists accommodate adjustments when possible. We recommend noting preferred services or concerns at booking so both guests receive complementary treatments and timing remains within the 135-minute schedule.

Absolutely. The package is beginner-friendly with calming treatments and step-by-step guidance. Therapists explain each service and adapt pressure or products, ensuring comfort, relaxation, and a welcoming introduction to couples' spa experiences.

Arrive 15 minutes early to complete intake forms and relax in our lounge. Avoid heavy meals or alcohol beforehand, wear comfortable clothing, and inform us of any health conditions or pregnancy.

Yes — it's ideal for anniversaries, proposals, birthdays, or romantic date nights. Let us know during booking to arrange small extras like rose petals, champagne, or personalized add-ons for a memorable celebration.

We ask for 24-hour notice for cancellations or rescheduling to avoid a fee. Last-minute cancellations may incur charges; group or holiday bookings may have different policies — please check with reservations.