Frequently Asked Questions

Get answers to common questions about Refreshing time.

Refreshing time combines a signature massage, a customized facial, an exfoliating body treatment or scrub, and scalp or hand care. The precise sequence is tailored by your therapist to maximize relaxation and results over 150 minutes.

Arrive 10 to 15 minutes early to complete intake forms and settle in. Avoid heavy meals or alcohol before your visit, wear comfortable clothing, and tell your therapist about medical conditions or preferences.

Absolutely. Our team guides new guests through every step, explains treatments, and adapts pressure and products to comfort levels. Expect a gentle introduction with options to modify intensity or skip elements.

Yes. Communication is encouraged—adjust pressure, room temperature, or focus areas anytime. Your therapist will check in periodically, and we prioritize your comfort and therapeutic needs throughout the 150-minute experience and beyond.

The scheduled service is 150 minutes of treatment time. Please allow extra time for check-in, consultation, and post-treatment refreshments—plan for a total visit of about three hours, depending on arrival and checkout.

You should feel relaxed, rehydrated, and mentally refreshed with reduced muscle tension and improved circulation. Follow recommended aftercare—drink water, rest, and use suggested products to extend results for several days.