Frequently Asked Questions

Get answers to common questions about X-treme - 2 Wk Refill.

This service is scheduled for 75 minutes. Plan to arrive a few minutes early for check-in and a brief consultation; the technician will assess retention, replace shed lashes, and refresh your mega volume set efficiently.

Yes. We accommodate sensitive eyes using gentler adhesives, modified application techniques, and a consultation to determine the best approach. Patch tests and hypoallergenic products are available—please notify us of any sensitivities before your appointment.

If more lashes have shed than expected, your technician will evaluate the remaining extensions and determine whether a refill can restore balance. In some cases additional time, lashes, or a full reapplication may be recommended for optimal symmetry.

Avoid water, steam, and mascara for the first 24 hours. Use oil-free cleansers, gently brush with a clean spoolie daily, sleep on your back when possible, and book regular refills at the two-week mark to maintain fullness and retention.

When applied and maintained by certified technicians, refills will not damage natural lashes. Proper isolation, correct adhesive usage, and scheduled maintenance help preserve lash health—follow aftercare instructions and never pick at extensions.

We recommend refills every two weeks for mega volume sets to maintain fullness and optimal retention. Depending on your natural growth cycle or lifestyle, technicians may suggest a three-week interval or a tailored schedule during consultation.