Frequently Asked Questions

Get answers to common questions about Fix eyelash.

The Fix eyelash service lasts approximately 30 minutes. During this time, your technician replaces loose extensions and tidies your set to restore fullness. It's designed as a quick, efficient touch-up between full refill appointments for minimal disruption.

Most professional eyelash extension types can be repaired during a Fix eyelash visit. Our technicians assess adhesive compatibility, lash health, and style before replacing lashes. If substantial gaps exist, we may recommend a full refill for optimal results.

You can typically book a Fix eyelash touch-up anytime after the initial adhesive has set, usually 24–48 hours post-application. For best results, waiting at least one day helps avoid disturbing the bonding process.

No—when performed correctly by trained technicians, a Fix eyelash service shouldn't harm your natural lashes. We use precise adhesive amounts and gentle techniques to protect natural hairs. Proper aftercare further minimizes stress on your lashes.

Arrive with clean, makeup-free eyes and avoid waterproof mascara or oil-based products. Skip caffeine for a calmer appointment and inform your technician about allergies or recent eye procedures for tailored care.

Frequency depends on your lash retention and lifestyle—many clients schedule Fix eyelash touch-ups every 2–3 weeks. If you notice only a few gaps between refills, book this quick 30-minute service to maintain a full appearance.