Frequently Asked Questions

Get answers to common questions about Classic - 3 Wk Refill.

We recommend booking around the three-week mark to replace naturally shed lashes. This timing preserves even fullness, maximizes retention, and prevents uneven gaps without requiring a complete new set.

When performed by our certified technicians, the refill replaces lost extensions only, minimizing tension. We use gentle adhesive techniques and monitor lash health, suggesting spacing or breaks if any signs of stress appear.

The refill appointment is scheduled for 90 minutes, allowing careful removal and precise application to existing lashes. This ensures proper bonding, accurate matching, and a polished, comfortable finish without rushing.

Minor length or curl adjustments are often possible during a refill to refine your look. Major style changes, however, may require a full new set—consult your technician for personalized recommendations.

Avoid water, steam, and oil-based products for the first 24–48 hours to allow adhesive to set. Cleanse gently with a lash-safe cleanser and comb lashes daily with a spoolie to maintain separation and longevity.

The Classic - 3 Wk Refill is designed for single-lash classic sets. For hybrid or volume lashes, book the corresponding refill so technicians can replace fans or volume clusters correctly and preserve intended density.