Frequently Asked Questions

Get answers to common questions about Cryo Facial.

During your 60-minute Cryo Facial session you'll relax while a trained specialist uses controlled cooling to refresh skin, reduce puffiness, and stimulate circulation. Treatment includes cleansing, targeted cold application, serum infusion, and a soothing finish. No needles and minimal downtime.

Many clients notice immediate tightening and glow lasting several days; visible benefits accrue with a series. Maintenance sessions every 3-6 weeks help sustain results, while a personalized plan at Heights Retreat optimizes longevity depending on skin type and goals.

The Cryo Facial is not painful—most describe a brisk cold sensation, mild tingling, or brief tightness. Our technicians monitor comfort throughout and adjust settings. No needles or invasive steps are used, making it suitable for clients seeking gentle, noninvasive cooling therapy.

Ideal candidates seek reduced puffiness, improved tone, and refreshed radiance. Most skin types benefit, but those with cold sensitivities, active infections, recent facial surgery, or open wounds should avoid it. We require a consultation to review medical history and tailor treatment.

Side effects are usually mild and temporary—light redness, numbness, or increased sensitivity that resolves within hours to a day. Rarely, small bruises or prolonged sensitivity can occur. Follow aftercare, avoid hot showers and direct sun, and use sunscreen to protect treated skin.

Arrive with a clean face, free of makeup and heavy creams. Avoid chemical peels, waxing, or retinoids for 48 hours prior. Tell us about medications, cold-related conditions, or recent procedures. Hydrate beforehand and plan minimal heat exposure after your session.